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Shipping Information
Head2ToeBeauty.com's
standard shipping is UPS Ground. Other shipping methods
include: UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select, and USPS
Priority Mail (cheapest for small, light packages). If your selected shipping option is not
available for your location, we will ship using the least expensive method.
All PO Box, APO, and FPO addresses will be
shipped via USPS Priority Mail.
Shipping charges are
calculated based on your shipping address, weight, and the size of the
package.
Some large
equipments are too heavy for UPS and will be shipped directly from
manufacturer using various freight companies.
No shipping on Saturday,
Sunday, and holidays. If a merchandise cannot be shipped, we will
contact you by email or ship the rest of your ordered items. Your
credit card will not be charged until the order is ready to ship. When your order has been shipped, you will
receive an email notification of shipment along with a tracking number.
UPS Address Corrections: Any extra charges by UPS due to insufficient or incorrect delivery information will be charged to your credit card upon receipt (i.e. no suite
or apartment number, wrong zip code, recipient has moved or request delivery to a new address,
or return delivery). Please check your printed invoice or email confirmation
and contact us with any changes. Once we ship, we can not make
any changes. The UPS address correction charge for UPS Ground service is $10.00. The correction charge for
UPS Standard to Canada, UPS Next Day, UPS 2nd Day or UPS 3 Day Select is $11.00.
Shipping to an Alternate Address
Our current policy is to only ship to your
Credit Card Billing Address or an alternate address that you have registered
with your credit card company. If you have not register your Alternate
Shipping Address, call your credit card company to register the address first before placing the
order. Orders without AVS confirmed address will not be processed. If your card does not allow a
second address, use your Billing Address as the Shipping Address.
FOR INTERNATIONAL ORDERS
The following shipping methods are available
for international customers: UPS Worldwide Express, UPS Worldwide Saver, UPS Worldwide Expedited, UPS Standard to Canada,
USPS Express Mail International, USPS Priority Mail International, and USPS
First-Class Mail International.
Shipping and handling charges (NOT calculated online) will be added later after your checkout.
For first-time buyer, we will email you the shipping options and costs first
before shipping your order.
IMPORTANT: You are responsible for any applicable import duties or taxes that may be
applied to your package. USPS First-Class Mail International does not provide any insurance coverage. If an uninsured package is lost or damaged, we will not be able to grant any replacement, refund, or credit at all.
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